Frequently asked questions
Have a question? Browse among our most frequently asked questions. For further questions you can always contact us at [email protected]!
- Where can I leave my stuff?
- What should I wear?
- What should I bring?
- Who will guide the tour?
- What is your cancellation and refund policy?
Where can i leave my stuff
After we will meet, the SUP instructor will store your backpacks and valuables in the Bananaway van parked in a safe area just next to the spot.
What should I wear?
Just wear something comfortable, for example a T-shirt, shorts and a swimming suit. You never know – you might need a refreshing dip in the water! We will paddle-board barefoot, so we recommend that you come in flip-flops which you can simply put on the SUP board.
In spring and autumn it can get a little chilly so we recommend wearing a hoodie or something to keep you warm. Because the water can be cold, we can lend you a short wetsuit free of charge; just let us know what size you need.
What should I bring?
A bottle of water, sunscreen, smile and positive energy.
Who will guide the tour?
The SUP Tours are guided by an experienced and certified SUP instructor. Because we are trying to provide an all-inclusive and pleasant stand-up paddle-boarding experience, we use very stable Red Paddle Co boards that are perfectly suited for beginners or stand-up paddle-boarders with little experience.
Who can attend the sup tour?
The sightseeing SUP tours are not physically demanding and are suitable for anyone who knows how to swim, even without any prior knowledge of stand-up paddle-boarding.
Do you wish to wear a life jacket? Just let us know before the tour.
What about children?
They are welcome, of course! Children over 12 years of age can join us on their own SUP board, whereas younger kids can sit at the front of their (experienced) parent’s board where they will enjoy the experience as much as if they were holding the paddle themselves.
What happends if the weather is bad?
Ensuring the safety of paddle-boarders is our number one priority. We can take you paddle-boarding in sunny and cloudy weather, but not in case of heavy rain, river current or wind.
If due to a bad weather forecast the SUP tour cannot be rescheduled for the afternoon or next day, we will give you a full refund. Cancellation and refund policy.
What is our cancellation and refound policy?
You can find out cancellation and refund policy here.